Easy shipping & Delivery Options
FREE delivery for Raquets Australia Wide and orders over $150 and only $9.95 for accessories (if ordered separately) or orders less than $150.
All purchases are generally shipped within 24 hours of receipt of order and payment.
- Order by 2pm - we'll dispatch (your order will leave our warehouse) same day
- We typically will dispatch your order within 1 working day
- We have the ability to send most orders to PO Boxes and Parcel Lockers
- We dispatch orders from our warehouse in Sydney (weekdays)
- We will email you a tracking number on the day your order is dispatched - (typically by 7pm)
Your parcel will be delivered via Courier or Australia Post.
How much will my delivery cost?
We have made it easy to see how much your delivery will cost. Please refer to the table below for our standard and express shipping options:
|Order Total||Standard Delivery||Express Delivery|
| Less than
| Less than
|Sydney||1-2 working days|
|East Coast|| 2-3 working days
|West Coast||5 working days
|Tasmania||5 working days
Note: Due to current Covid-19 isolation requirements and staffing levels, Australia Post delivery times may vary from those outlined below
Based on Australia Post's schedule:
|Capital Cities||1 working day (Overnight)|
|Other Express Delivery Network Locations||1 working day (Overnight)|
|WA Customers||Perth CBD (Overnight)**
Other areas Express Delivery is a priority service
Shopping from NZ is easy and cost-effective. Orders are shipped from Australia - and shipped locally in NZ by NZ Post.
|Order Total||Standard Delivery|
| Less than
| $100 to
We only ship to New Zealand at this time. We do not ship to other international countries.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within one week of giving your package to the return shipper (for domestic customers), however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper , the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request
If you need to return an item please contact us so we can assess the issue and then we can advise you on our returns process.
- Credit Cards: Visa, Mastercard, American Express, Diners
- EFT - Direct Deposit into our bank account