Delivery

Domestic

FREE delivery for Raquets Australia Wide and orders over $100 and only $7.95 for accessories (if ordered separately) or orders less than $100.

All purchases are generally shipped within 24 hours of receipt of order and payment.

  • Order by 2pm - we'll dispatch (your order will leave our warehouse) same day
  • We typically will dispatch your order within 1 working day 
  • We send most orders to PO Boxes and Parcel Lockers
  • We dispatch orders from our warehouse in Sydney (weekdays)
  • We will email you a tracking number on the day your order is dispatched - (typically by 7pm)

Your parcel will be delivered via Courier or Australia Post.

International

International deliveries are exempt from local Australian GST Sales Tax - so your order will be discounted by 10%.

For Shipping we charge a flat fee of $40.91 and ship via Australia Post's Express Courier International Service which provides an esimated 2-4 business day delivery service to metropolitan areas of major cities (excluding customs clearance times).

We deliver worldwide including United Kingdom (UK), Netherlands, United States, France, Russia, Greece, New Zealand and Italy.

Local tax and customs clearance costs are the customers responsibility 

Returns Policy:

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within one week of giving your package to the return shipper (for domestic customers), however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper , the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request 

If you need to return an item please contact us so we can assess the issue and then we can advise you on our returns process.

Payment Methods

We accept:

  • Credit Cards: Visa, Mastercard, American Express, Diners
  • PayPal
  • EFT - Direct Deposit into our bank account

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